Privacy Policy
Last updated: July 6, 2026
This Privacy Policy describes how Town & Country Electric LLC ("Town & Country Electric," "we," "us," or "our") collects, uses, and protects the information you provide when you contact us, request a quote, or communicate with us by phone or text message. By using our website or contacting us, you agree to the practices described below.
Information we collect
We collect information you voluntarily provide to us, which may include:
- Your name, phone number, and email address;
- Your service address or project location;
- Details about the electrical work or service you are requesting;
- Any other information you choose to include in a form, message, or conversation with us.
How we use your information
We use the information you provide to:
- Respond to your inquiries and provide quotes and estimates;
- Schedule, confirm, and follow up on appointments and service;
- Send you service-related updates and reminders;
- Communicate with you by phone, email, or text message about your request.
SMS / text messaging terms
Consent
By providing your mobile phone number through the chat widget on our website, you consent to receive SMS text messages from Town & Country Electric related to your inquiry, quotes, appointment scheduling, and service updates. The website chat widget is the only place we collect your consent to receive text messages. Phone numbers you provide any other way — such as a contact form, a phone call, or in person — are used only to contact you about your request and are not enrolled to receive text messages. Consent to receive text messages is not a condition of purchasing any product or service.
Message frequency
Message frequency varies based on your interaction with us.
Costs
Message and data rates may apply. Please contact your wireless carrier for details about your plan.
Opting out
You can cancel the SMS service at any time by replying STOP to any text message from us. After you send STOP, we will send a confirmation message and will no longer send you SMS messages. If you want to resume messages, reply START.
Help
For help, reply HELP to any message from us, or contact us at (406) 245-7996.
No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Information may be shared only with service providers strictly necessary to deliver the messaging service (for example, our messaging platform provider), and only for that purpose.
How we share information
We do not sell your personal information. We may share information with trusted service providers who help us operate our business (such as scheduling, messaging, and communications platforms), and only to the extent necessary for them to perform those services. We may also disclose information when required by law or to protect our legal rights.
Data retention
We retain the information you provide for as long as necessary to respond to your request, provide our services, and comply with our legal obligations. You may request that we delete your information by contacting us using the details below.
Your choices
You may opt out of text messages at any time by replying STOP, and you may ask us to stop contacting you or to delete your information by phone or email. You are not required to provide your phone number to receive a quote — you can also reach us by phone.
Contact us
If you have questions about this Privacy Policy or how we handle your information, contact us:
- Town & Country Electric LLC
- Billings, Montana
- Phone: (406) 245-7996
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.